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Cookie Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect your anonymised Internet protocol (IP) address used to connect your computer to the Internet, which does not identify you personally. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email and  communications).

How do we collect information?

When you submit a contact form entry on our website, as part of the process, we collect personal information you give us such as your name, email address, comments and feedback. We use that information to improve our website and contact you regarding clarifications and reporting. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

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  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. ​To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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For information on how Wix handles your site visitors' data please review sections 8, 12, and 13 of Wix's Privacy Policy.

How do we communicate with site visitors?

We may contact you to notify you regarding an issue you submitted through our website forms, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help analyse the use of the website. For this purpose, Google Analytics uses "cookies", which are text files placed on your computer.

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The information generated by the cookies about the use of the website - standard internet log information (including your IP address) and visitor behaviour information in an anonymous form - is transmitted to and stored by Google including on servers in the United States. We anonymise your IP address before sending it to Google.

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In accordance with its Privacy Shield Certification, Google declares that it complies with the EU-US Privacy Shield Framework. Google may transfer the information collected by Google Analytics to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

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​According to Google Analytics terms of service, Google will not associate the data subject  IP address with any other data held by Google.

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How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at contact@lewishamsupportedhousing.org.

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You may refuse the use of Google Analytics cookies by downloading and installing Google Analytics Opt-out Browser Add-on.

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Google Analytics Opt-out Browser Add-on

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@lewishamsupportedhousing.org.

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